Our Policies

Whiteoak Academy Privacy Policy

At Whiteoak Academy, we are committed to protecting the privacy of you and your child. This policy outlines what personal data we collect, how we use it, and your rights regarding that data.

1. What Personal Data Do We Collect?

We collect the following information during the registration process:

Child’s Information: Name, date of birth, home address, current school, and previous dance training.

Parent/Carer Information: Name, home/email address, and contact number.

Medical Information: Details of any relevant medical conditions (e.g., asthma, allergies) for health and safety purposes.

2. Why Do We Collect This Information?

We collect this information to:

• Assign your child to the appropriate class and ensure they receive the right level of tuition.

• Communicate important information, including invoices, class updates, and emergency contact.

• Safeguard your child’s health by understanding medical needs during classes and events.

3. Marketing and Events Communication

With your consent, we may send you information about Whiteoak Academy events, workshops, and summer schools, as well as third-party events. You may withdraw consent at any time by contacting us at info@whiteoakcreativeacademy.com.

4. Data Access and Security

• All personal data is stored securely and is only accessible by School Principals and the Office Manager.

• Contact details are kept strictly for communication and emergency purposes.

5. Data Retention and Deletion

When a student leaves Whiteoak Academy, all personal data related to that student is securely deleted from our database.

6. Your Rights

You have the right to:

• Access the personal data we hold about you or your child.

• Request corrections to any inaccurate or incomplete data.

• Withdraw consent for marketing communications at any time.

7. Data Breach Policy

We take data protection seriously. In the event of a data breach, we will:

• Immediately assess the breach and its impact.

• Inform affected individuals if their personal data is compromised.

• Report significant breaches to the Information Commissioner’s Office (ICO) as required.

8. Cookies and Tracking Policy

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies if you prefer.

9. Third-Party Sharing Policy

We do not share your personal data with third parties unless required by law or necessary for service delivery (e.g., payment processing). Any third-party providers are contractually obligated to handle your data securely and in accordance with data protection regulations.

10. Parental Consent for Minors

For children under the age of 16, we require explicit consent from parents or legal guardians to collect and process personal data.

11. Right to Erasure (“Right to be Forgotten”)

You have the right to request the complete deletion of your or your child’s personal data from our records. To do so, please contact us at info@whiteoakcreativeacademy.com.

12. Contact Us

For any questions or concerns regarding your personal data, please reach out to us at:

Email: info@whiteoakcreativeacademy.com